Clearfly has implemented a workaround. We'll leave the workaround in place until the provider's API issues have been resolved and remain stable.
Posted Apr 13, 2026 - 23:30 MDT
Identified
The E911 provider has identified the root cause as a software update that was deployed to their production systems on the evening of April 9. They are now working on rollback or workaround options to restore full functionality.
Posted Apr 13, 2026 - 11:18 MDT
Investigating
We are currently unable to provision new E911 addresses or query existing addresses. Our E911 provider is aware of the issue and is investigating.
All calls to E911 are still working as expected. This issue is only affecting provisioning.
Posted Apr 13, 2026 - 09:50 MDT
This incident affected: Clearfly Portal and Third Party Networks.